Product Support

Repair/Calibration

Please contact us for service, troubleshooting support, or any questions you may have.
The following information must be given:

- Model Name
- Serial Number
- Desired Service (Repair, Calibration, or other)
- Detailed symptoms and cause of failure (for repair)
- Your contact information

SEND YOUR REQUEST

About packing

In order to avoid damages during tranport, the device must be packed properly.
(We are not responsible for the damage during transportaion.)

Packing guideline:

- Prepare a sturdy box that is 6 cm or more larger than the product size.
- Place enough cushioning material around the device to avoid being damaged by shocks during transportation.
- The shipping fee is at your account.(Excluding special cases)

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